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Welcome to our FilmScan ordering information page. We'd be pleased to
accept your order on-line, by post, email or fax. We accept the
following credit cards:
ORDERING BY EMAIL OR POST - Contact us by e-mail,
telephone or post anytime.
You can send us your films or ask for us to arrange a courier
pick-up. We'll contact you by e-mail or telephone by return. You
can reach us at:
FilmScan Imaging Services
11 Peregrine Place, Birkenhead,
Auckland 0626, New Zealand
Call free on 0800 47 47 48
Fax: +64 9 480 5010
E-mail: customerservice@filmscan.co.nz
ORDER BY FAX - just download our
printable order form,
fill it in and and fax it back to us in Auckland on 09 480 5010.
You can download the order form below in Adobe Acrobat format:
NOTES ON ORDERING
- if you need selective scanning from a large quantity of
films, it helps if we have a worksheet for
each film so we can accurately identify the
frames required. If so, please download our additional notes and sample
Work Sheet. for additional help and advice on film
acceptability and dispatch. If you need to fax us
additional instructions, please fax on 09 480 5010.
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A note on your privacy and copyright:
We fully
recognise the importance of safeguarding your personal
information and your ownership of any photographic material
sent to us. Be assured that we will not release, copy, sell
or otherwise transfer your personal information to any third
party, nor will we store, retain or pass on any photographic
materials sent to us for processing.
Our guarantee: We offer a simple guarantee on all our
scanning and imaging work. If you don't like the result and
it's due to our negligence, tell us and we'll do it again
for free.
Regarding loss or damage:
We take the utmost care of your
photographic materials whilst on our premises. We highly
recommend the use of a traceable courier service for pick-up
and delivery. We cannot be held responsible for delivery of
any materials sent to us via the postal system. In the
unlikely event that we misplace or damage your photographic
materials, our liability shall be limited to the replacement
of the equivalent unexposed film or unused media supplied.
We cannot accept responsibility for any consequential loss
as a result of image loss.
About our secure Payment Gateway:
We now use PayPal's payment system
for increased flexibility and lower costs. PayPal now has
more than 153 million accounts worldwide and operates in
190 countries. PayPal has an international reputation as a
highly reliable and secure payment consolidator.
Contacting us: if
you need to contact us at any time, we'd like to hear from
you. Our contact details are below. |
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- FilmScan - a service of Webstream Ltd,
Auckland, New Zealand. Call 0800 47 47 48.
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